Our company adheres to a strict policy for the protection of the privacy of the visitors of the website magerakis.gr With this note we provide you with more information on how we use “cookies” as well as other automated means in order to collect specific information about the visitors of our websites , such as the number of visitors to our websites as well as our most visited websites, through any browser and device used. By gathering this information, we learn how to better tailor our websites and our advertising to visitors.

What is GDPR;

The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in this area. The purpose of the Regulation is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural persons and in particular the right to protection of personal data.

What categories of personal data do we process;

Your personal data that we process, are the absolutely necessary and appropriate for the achievement of our intended goals and are summarized as follows: Personal data, which you provide to us, such as:

• Identification & legalization data (name, date of birth, gender, identity or passport details, professional specialization, marital status, VAT number, AMKA)
• Contact details (postal address, landline or mobile number, e-mail address, FAX)

• Regarding the personal data we collect directly from you, we inform you that you must notify us of any change in your data without delay, as well as respond to any of our requests for updates.

How and why we use your personal data;

• To provide our products and services

We collect personal data e.g., to provide the services you entrust to us and wish to receive from us, such as the purchase of products.

• For the execution of electronic orders

Personal data is also collected when you place an order in our e-shop. You may be asked to provide more details to complete your order and create an account, but these will be the minimum for concluding and executing the contract. These data have the mandatory field marking. As part of the completion of the order, some of this data is transferred to partner companies. Therefore, they are transported to transport companies for the transport and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products. In addition, data is transferred to payment providers when making a payment. We for our part use high security systems to prevent data leakage from malicious systems.

• To create an account

Personal data is collected when you create an account in our e-shop. When creating an account, you may be asked for more details, however the minimum for the conclusion and execution of the contract will have the mandatory field marking. Also, by creating an account in our e-shop you can edit the data to add or remove items. This information will be used to make the order completion process easier each time you visit our e-shop and choose to be logged in.

• For our communication with you and your best service

We may need to contact you by email or phone for administrative reasons, such as managing your grievances and generally providing better service. Through email or phone but also through the electronic platform of our website where you can enter your personal data (name, email, phone), we can contact you and help you with any problems you may encounter in the use or functionality of products that you have purchased from our store.

• For compliance with legal obligations

We process your personal data (name, address, VAT number, profession, etc.) in the context of our compliance with legal obligations, and in particular with regulatory obligations arising from tax legislation.

• To inform you about our news and offers

If you have consented to this or it is covered by our legal interest and under the specific conditions set by the legal framework, we will send you updates on products, services, offers, etc. via E-mail, SMS, instant messaging or telephone and the media social networking we maintain (e.g., Facebook / Instagram / Youtube).

• Personalized information (profiling)

In order to provide you with the best possible experience, the personal data collected by our websites may be used to send personalized updates, provided that you have given your consent, subject to the specific conditions set by the legal framework. Personalization based on your needs and preferences (profling) results from the data we draw from your personal data, such as occupation, area of residence, etc., based on the results of the Customer Satisfaction Survey, based on the purchases you make, and based on of the personalized data we receive from the Newsletters sending automation platform.  

What are the legal reasons for processing your personal data?

Our e-shop processes your personal data with transparency according to the principles of legality, proportionality, confidentiality and integrity, limitation of purpose and accuracy, specific data retention time and data minimization. The legal basis for processing your personal data on a case-by-case basis may be:

• the need to process your data in the context of fulfilling our contractual obligation or at the pre-contractual stage before concluding a product or service contract,
• compliance with an obligation imposed by law, which may in particular consist of tax legislation,
• the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc., sometimes personalized to your personal preferences.

Storage Period

The period of data storage is decided based on the following specific criteria as the case may be: When processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require. When processing under contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract. For the purposes of promoting products and services (marketing activities), your personal data is kept until the withdrawal of your consent. This can be done by you at any time. Withdrawal of consent shall not affect the lawfulness of the proceedings based on the consent given in the period prior to its withdrawal. To revoke your consent, you can contact us.  

What are your rights in relation to your personal data?

Every natural person whose data is processed by our e-shop enjoys the following rights: Right of access: You have the right to access our e-shop services. Right of correction: You have the right to study, correct, update or modify your personal data. Right to delete: You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legal interests. In all other cases (such as when there is a contract, obligation to process personal data required by law, public interest), this right is subject to certain restrictions or does not exist as the case may be. Right to restrict processing: You have the right to request a restriction on the processing of your personal data in the following cases: (a) when the accuracy of the personal data is disputed and until it is verified; (c) when personal data is not needed for processing purposes, however, it is necessary for you to establish, exercise, uphold legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and outweigh the reasons why you oppose the processing. Right to object to the processing: You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as to the processing for the purposes of direct marketing and consumer profiling. Right to portability: You have the right to receive your personal data free of charge in a form that allows you to access, use and process it using commonly used processing methods. You also have the right to request that, if technically possible, we transfer the data directly to another controller. This right exists for the data that you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract. Right to withdraw consent: Finally, our e-shop informs you that where processing is based on your consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent, before revoking it. To revoke your consent, you can contact us. In the above cases, we will make every effort to respond to your request within (30) days of submission. This deadline may be extended for an additional sixty (60) days, if deemed necessary, taking into account the complexity of the request and the number of requests, in which case we will inform you within the aforementioned deadline of thirty (30) days.  

Personal Data Security

Our e-shop implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, their use, modification or disclosure. In any case, the way the internet operates and the fact that it is free does not allow anyone to guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access to and possibly using personal data for unauthorized and / or illegal purposes.  

Changes to the Privacy Policy

The information about our company privacy policy reflects the current state of data processing on our website. In the event of changes to data processing, this data protection information will be updated accordingly. Our site will always have the most up-to-date version of this data protection information so that you are aware of the extent of data processing on our site. We recommend that you always be aware of how we process and protect your personal information. All future changes regarding this Privacy Statement will be announced shortly before those changes take effect. The above information is provided in application of Regulation (EU) 2016/679 of the European Parliament and of the Council and the provisions of the Greek legislation on the protection of personal data adopted and applied in this context.  

Cookies and other Automated Media for Data Collection

Cookies Cookies are small text files that are stored on each of your devices using any browser, whenever you visit a website. We may use cookies to inform us, for example, if you have visited our website in the past or if you are a new visitor, as well as to help us identify features of our website that you may be more interested in. Cookies can enhance your online experience by storing your preferences as you visit a specific website. Web Beacons Web beacons (also known as Internet tags, pixel tags and clear GIFs) are usually transparent graphic images placed on a web page. Web beacons are used in conjunction with cookies in order to record the actions of visitors to websites. IP addresses and URLs An IP address is a unique locator used by certain electronic devices to locate and communicate with each other over the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We use this information in order to determine the general geographical location of the device and to understand from which geographical areas the visitors of our website come. We may use this information to change the way our website is presented to improve your visit. The URL (Uniform Resource Locator) is a unique locator or address for every medium on the internet and is essentially the address of the website you are visiting. We will use this information to see which websites have traffic as well as the way you navigate our website.

Which Cookies do we use?

We use the following cookies on our websites: Necessary cookies The necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website. Performance and analysis cookies These cookies collect information about how visitors use the site, which pages they visit most often, and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website and allow us to collect information about the use you make of our websites, including the content you select when browsing our websites, in order to measure the effectiveness and interaction of consumers with the web page as well as to improve our pages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our websites. E.g.: https://developers.google.com/analytics/devguides/collection/analyticsjs… Targeting / advertising cookies These cookies are used to provide content that best suits you and your interests. They can be used to send targeted advertising / bids, limit ad impressions, or measure the effectiveness of an advertising campaign. These cookies may be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us. How can you Disable the Use of Cookies? In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser visit the respective page, to be informed about the necessary relevant actions.